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1. Introduction

This Cookie Policy explains how Eyenak AI ('we', 'us', or 'our') uses cookies and similar tracking technologies when you visit our website and use our AI-powered services. This policy provides you with clear and comprehensive information about the cookies we use and the purposes for using them.

Eyenak AI is headquartered in Riyadh, Saudi Arabia, and operates in compliance with Saudi Arabian laws including the Personal Data Protection Law (PDPL), as well as international standards such as GDPR and CCPA.

2. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, work more efficiently, and provide reporting information.

Cookies set by the website owner (in this case, Eyenak AI) are called 'first-party cookies'. Cookies set by parties other than the website owner are called 'third-party cookies'. Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., analytics, interactive content, and advertising).

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are strictly necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as:

Duration: Session cookies (deleted when you close your browser) and persistent cookies (remain for up to 1 year)

3.2 Performance and Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site:

Duration: Up to 2 years

3.3 Functional Cookies

These cookies enable enhanced functionality and personalization, such as:

Duration: Up to 1 year

3.4 Targeting/Advertising Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites:

Duration: Up to 2 years

Note: You can opt out of these cookies through our cookie consent banner.

4. AI-Specific Cookies and Data Storage

As an AI-powered platform, we use additional cookies and local storage to enhance your AI experience:

4.1 Conversation Context Cookies

4.2 Local Storage

We use browser local storage to:

Note: This data is stored locally on your device and is not automatically transmitted to our servers unless you explicitly save or submit it.

5. Third-Party Cookies

We use services from third-party companies that may set cookies on your device:

6. Managing Your Cookie Preferences

6.1 Cookie Consent Banner

When you first visit Eyenak AI, you will see a cookie consent banner where you can:

You can change your preferences at any time by clicking the cookie settings icon at the bottom of any page.

6.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

6.3 Impact of Disabling Cookies

Important: If you disable certain cookies, some features of Eyenak AI may not function properly:

  • You may need to log in repeatedly
  • Your conversation history may not be saved
  • Personalized AI responses may be limited
  • Your preferences and settings will not be remembered
  • Some interactive features may not work

7. Data Retention

Cookies and locally stored data are retained for different periods:

8. Children's Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect cookies or personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, our operations, or other factors. We will notify you of any material changes by posting the new Cookie Policy on this page and updating the 'Last Updated' date.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

10. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us: