Privacy Policy

1. Introduction

Welcome to Eyenak AI. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered chatbot platform.

By using Eyenak AI, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect the following personal information when you register and use our services:

Name (first name and last name)
Email address
Phone number (optional)
Account credentials (username and encrypted password)
Profile information (profile picture, bio)

2.2 Usage Information

We automatically collect certain information when you use our platform:

Chat conversations and message history
AI interaction logs and preferences
Usage statistics and analytics
Device information (browser type, operating system)
IP address and location data
Cookies and similar tracking technologies

2.3 AI-Generated Content

We may collect and store:

Text prompts you submit to our AI models
Images generated by EyeNak AI
Videos created through our platform
Audio files and transcriptions from voice inputs
Enhanced text outputs from our AI enhancement features

3. How We Use Your Information

We use the collected information for the following purposes:

Provide, operate, and maintain our AI chatbot services
Process your conversations and generate AI responses
Personalize your experience and improve our AI models
Send you updates, notifications, and service announcements
Monitor and analyze usage patterns to improve our platform
Detect, prevent, and address technical issues or security threats
Comply with legal obligations and enforce our Terms of Service
Develop new features and AI capabilities

4. Data Sharing and Disclosure

4.1 Third-Party AI Services

We use industry-leading AI services to power EyeNak AI features. Your prompts and data may be processed by our AI technology partners in accordance with their privacy policies and data usage policies.

4.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf:

Cloud hosting providers (AWS, Azure)
Analytics services (Google Analytics)
Payment processors
Email service providers
Security and fraud prevention services

4.3 Legal Requirements

We may disclose your information if required by law, legal process, or government request, or to protect the rights, property, or safety of Eyenak AI, our users, or the public.

5. Data Storage and Security

We implement industry-standard security measures to protect your personal information:

Encryption of data in transit (HTTPS/TLS)
Encrypted password storage using bcrypt
Secure cloud storage with AWS S3
Regular security audits and vulnerability assessments
Access controls and authentication mechanisms
Backup and disaster recovery procedures

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal data
Portability: Request a machine-readable copy of your data
Opt-out: Unsubscribe from marketing communications
Restrict Processing: Request limitation of how we use your data

To exercise these rights, please contact us at privacy@eyenakweai.com

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:

Account information: Retained while your account is active
Chat history: Stored for up to 1 year unless deleted by you
Generated content: Retained based on your storage preferences
Analytics data: Aggregated and anonymized for long-term analysis
Deleted accounts: Data purged within 30 days of account deletion

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Maintain your login session
Remember your preferences and settings
Analyze site usage and performance
Provide personalized content

You can control cookie preferences through your browser settings. Note that disabling cookies may affect some functionality of our platform.

9. Children's Privacy

Eyenak AI is not intended for users under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 13, we will take steps to delete that information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the 'Last Updated' date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

12. AI-Specific Privacy Considerations

Training Data

Your conversations may be used to improve our AI models. We anonymize and aggregate this data before using it for training purposes. You can opt out of this by contacting us.

Generated Content Ownership

You retain ownership of content you create using our AI tools, subject to our Terms of Service. We do not claim ownership of AI-generated images, videos, or text created through our platform.